Privacy & Cookie Policy

This web site is operated by DataPA Limited.
Our postal and registered trading address is:

DataPA Limited
14 Albany Street
Edinburgh
EH1 3QB

We can be reached via e-mail at This email address is being protected from spambots. You need JavaScript enabled to view it..

DataPA Limited maintains the website datapa.com. We are committed to maintaining your privacy as you use this site. To better protect your privacy we provide this notice explaining our online information practices and the choices you can make about the way your information is collected and used. To make this notice easy to find, we make it available throughout the website.

We use non-personally identifiable and aggregate information on this site to facilitate better design. We collect personally identifiable information through the site registration process. You can correct or modify that information by editing your user profile.

Cookies and information we collect from all visitors

Cookies are used to store visitors' preferences and record past activity on the site in order to provide better service when visitors return. We do not not share cookie information with any third parties except as described below. You may modify your information and preferences by editing your user profile.

On datapa.com, we use Google Analytics, a web analytics service provided by Google, Inc. (“Google”). Google Analytics uses “cookies”, which are text files placed on your computer, to help the website analyze how users use the site. The information generated by the cookie about your use of the website (including your IP address) will be transmitted to and stored by Google on servers in the United States . Google will use this information for the purpose of evaluating your use of the website, compiling reports on website activity for website operators and providing other services relating to website activity and internet usage. Google may also transfer this information to third parties where required to do so by law, or where such third parties process the information on Google's behalf. Google will not associate your IP address with any other data held by Google. You may refuse the use of cookies by selecting the appropriate settings on your browser, however please note that if you do this you may not be able to use the full functionality of this website. By using this website, you consent to the processing of data about you by Google in the manner and for the purposes set out above.

Privacy where you provide personal data

On some pages of this site you will be asked to provide an email address and other personalised information.

If you register at or on our forum you can choose whether to allow other forum members to contact you by email or private messaging and the type of personal information that is available using your user profile. You can also opt to subscribe to specific forums or threads which mean your email address will be used to send information when new posts are made. All email from the forum site includes a link that allows you to opt out from continued subscription to that thread or forum. Forum administrators may use your email address to contact you if necessary.

Your IP address may be used to identify duplicate user accounts (which are forbidden under the forum rules).

If you fill out one of our contact forms on the site, your IP address, web browser, operating system, screen resolution, name, email address and any information you have provided are recorded to allow us to respond to your request.

Users who are logged in to datapa.com or support.datapa.com who take specific actions such as submitting a support ticket have their identities recorded. When you register as a user on datapa.com or support.datapa.com or submit a support ticket, your name, email address and any information you have provided during registration are stored to allow us to respond. Your email address will be used to inform you of progress on the issue you submitted.

All of the pages and functionality available on support.datapa.com are provided by a third party supplier freshdesk.com. As such, whilst we retain access, any information submitted to this site is hosted on their servers. The privacy statement covering the freshdesk.com website is available here.

Sharing of information with third parties

With the exception of the issues discussed in herein, or in cases where we have gained your explicit consent to do so, we do not share your information with third parties.

Your information may be disclosed when we are legally required to by a UK court order, to verify or enforce compliance with the policies governing our website and applicable laws, or to protect against misuse or unauthorized use of our website.

Future Changes

From time to time, we may use user information for new, unanticipated uses not previously disclosed in our privacy notice. If our information practices change at some time in the future we will post the policy changes to our Web site to notify you of these changes and provide you with the ability to opt out of these new uses. If you are concerned about how your information is used, you should check back at our Web site periodically.

Questions or comments

If you have questions or comments about this policy or if you feel that this site is not following its stated information policy please contact us at This email address is being protected from spambots. You need JavaScript enabled to view it..